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1. Introduction

 

Welcome to Compassionate Test Prep. We are committed to providing high-quality educational services in a safe and supportive online environment. By using our website and services, you agree to abide by the policies outlined below.


2. Privacy Policy

We collect personal information such as names, email addresses, and payment details to facilitate tutoring sessions. Your data is securely stored and will not be shared with third parties except as required by law. Students under 18 must have parental or guardian consent to use our services.


3. Code of Conduct

To ensure a productive learning environment, all users must adhere to the following: Be respectful and professional in all interactions. No harassment, discrimination, or inappropriate behavior will be tolerated. Do not share or distribute copyrighted materials without permission. Tutors and students should communicate only through approved channels for safety and transparency.


4. Booking and Payment Policy

Tutoring sessions must be booked in advance. Payments must be made before sessions begin unless mutually agreed to otherwise. Cancellations must be made at least 24 hours in advance for a full refund; otherwise, the session will be counted/billed accordingly, regardless of whether a make-up session is scheduled.


5. Disclaimer

While we strive to provide high-quality tutoring, we do not guarantee specific academic results. Tutors are independent contractors, and Compassionate Test Prep is not responsible for their actions beyond the platform's scope.


6. Contact Information

For any questions or concerns, please contact us at: Email: josh@compassionatetestprep.com By using Compassionate Test Prep, you acknowledge that you have read and agree to these policies.

Last Updated: March 20, 2025.

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